Cloud Monitoring

Cloud Plan 1
Infrastructure
  • Operating Systems
  • Process
  • Networking
  • Events
Packages
Cloud Plan 2
Website
  • Website
  • SSL
  • E- Commerce
  • Web Transactions
  • Real User Experience
Packages
Cloud Plan 3
Applications
  • Java
  • Azure and AWS
  • IIS .NET
  • User Experience
  • SQL, SharePoint
Packages
Cloud Plan 4
All in One
  • Infrastructure
  • Network
  • Application
  • User Experience
  • Web and Commerce
Packages
Cloud Plan 5
VxCloud MSP
  • Remote MSP
  • Customized
  • Service Desk
  • Reporting
Packages

Features

Small, Medium and Large Enterprise Cloud Monitoring

Infrastructure Monitoring

VxCloud Cloud monitoring services provide small, medium and large enterprises with cloud monitoring services. Our resources will assist clients with consulting and operational management. The VxCloud cloud monitoring solution covers private and public cloud services and includes networking and web site monitoring.

Infrastructure Monitoring

Monitor Public and Private Clouds

Cloud monitoring of AWS, Azure and O365 cloud based services is in included in the VxCloud Cloud monitoring solution. Clients with hosted websites and e-commerce solutions can benefit from the enhanced end to end experience monitoring capabilities.

Monitor Public and Private Clouds

Cloud Monitoring Integration

VxCloud can assist clients with additional customized monitoring packs to cater for application and service monitoring that might not be on the current supported monitoring capabilities list. The Cloud monitoring solutions also includes integration plugins into Nagios. The monitoring API allows VxCloud to integrate with other service desks as required by clients.

Cloud Monitoring Integration

Cloud Monitoring Managed Services

VxCloud as a CSP has included the cloud monitoring solution as part of the MSP service. Monitoring from the VxCloud NOC (Network Operations Centre) is done remotely to track and report on service availability , capacity and performance. Reporting, SMS and voice calls are also included to report critical errors to clients.
VxCloud MSP services also include a cloud based service desk.

Cloud Monitoring Managed Services

Frequently Asked Questions

Monitor, in this context refers to a website, web application, server or FTP service running on a specific host/port. VxCloud checks these monitors to make sure your business applications are running optimally. For pricing, VxCloud classifies these monitors as basic and advanced. The following is a list of Basic and Advanced monitors:

List of Basic monitors:
Website
  • Website (HTTP/HTTPS)
  • FTP, SMTP, POP, Telnet, SSH, DNS, Ping etc.
  • SSL Certificate Monitoring
  • REST
  • SOAP
  • DNS Server Monitoring
  • Database Monitoring (TCP Port)


Server(Charged based on servers and not individual metrics)
  • Windows/Linux/FreeBSD/OS X Servers (agent based)
  • Microsoft IIS, SQL, Exchange Monitoring
  • Each VMware VM instance (VMWare monitoring using the On-Premise Poller)
  • VMware ESX hosts


Amazon Web Services
  • Elastic Compute Cloud (EC2) per instance
  • Relational Database Service (RDS) per instance
  • DynamoDB per table
  • Simple Notification Service per Topic (SNS)
  • Elastic Load Balancer (ELB) - both Classic and Application type


List of Advanced monitors:
  • Synthetic web transaction Monitor (monitor multi-step web transactions in your service)
  • Web Page Analyzer
  • Web Page Defacement
  • Mail Server Round Trip Time monitoring (basic POP and SMTP port monitoring is a Basic monitor).
  • FTP upload/download Round Trip Monitoring
  • Each JVM, .NET or Ruby application instance in VxCloud APM Insight (Application Performance Monitoring)
  • Advanced Windows Apps - Microsoft SharePoint, BizTalk, Active Directory, Failover Cluster, Hyper-V
Yes, you can. If you want to monitor 90 websites or servers, you could buy the Standard Plan (includes 10 Basic Monitors) with three 10 Basic monitors add-on and a 50 Basic monitors add-on. We do provide some pricing structures but it is always advisable that a proper analysis is completed for the monitoring capacity and monthly licensing requirements.
VxCloud offers clients the freedom to choose the plan that best fits their needs. You can change your plan anytime if you decide to upgrade/customize it. VxCloud will constantly review the clients monitoring requirements to upgrade and downgrade with pricing changes. No unnecessary licensing commitment is made but yearly committed pricing can be provided for cost savings.
The move to a public cloud must include the following architecture design requirements including mapping the required licensing, cost, directory services, secure networking access, workloads that are required, planning, testing, development, migration and final operational handover. VxCloud provides all these services as part of the VxCloud Public Cloud consulting and MSP service along with enterprise ready Cloud SD-WAN for secure and reliable access.
An application is any web application, and it is counted differently in the different languages that the agent supports.

  • In Java, each JVM instance is considered as an application
  • In .NET, each IIS server instance is considered as an application
  • In Ruby on Rails, each rails server instance is considered as an application
  • In PHP, each PHP server instance is considered as an application
Network monitoring licensing is purely based on the number of interfaces that are monitored. It is mandatory to have at least one active interface in order to monitor a device.
More than just Website Monitoring: The key value proposition of VxCloud – is a simple-to-use solution that gives you a complete view on the performance and availability of your entire IT infrastructure. In a single portal, clients get to monitor the availability and performance of your website, server, network, VMs, applications and much more. With VxCloud Cloud Monitoring, you can get the key performance boost required for your digital business.

Flexible Solution: VxCloud has the most flexible configuration settings needed to tweak your monitoring need. POST, GET, DELETE, PUT requests, dependent resources support to reduce alert flood, using own name servers, executing web hooks, setting threshold profiles, alert profiles, notification profiles in many websites in one go and a powerful REST API are some of the many flexible options available.

Superior Reporting - With VxCloud, you can gather performance data of resources monitored and generate numerous reports, which can be viewed on a custom-defined hourly, weekly, monthly, or yearly basis. Obtain exhaustive reports, which assist you to identify the trends over a stipulated period of time. You also have the option of exporting these reports in CSV, PDF and email formats for your internal purposes.
  • Website Monitoring: Polling interval starts at 1 minute
  • Server Monitoring: Polling interval starts at 5 minutes with a heartbeat check done every 1 minute
  • Application Monitoring: Polling interval starts at 1 minute
Client can phone 087-815-1000 to log a call and email admin@vxcloud.co.za. Select the option for support and a technician will provide the required assistance.