The VxCloud Skype for Business solution is based on the O365 Cloud PBX offering. PSTN calling using local telephony providers is achieved using the Skype for Business Cloud Connector Edition (CCE) solution. CCE is a set of packaged virtual machines for deployment on-premises which connect a customer's existing Public Switched Telephone Network (PSTN) service provider circuits with Skype for Business Cloud PBX operating in Office 365. We deliver the Cloud PBX service using the VxCloud SD-WAN solution. Our Cloud SD-WAN solution supports Skype for Business using LTE, Broadband, FTTH, Fibre and other “bring your own network” connections such as internet and MPLS networks.
The VxCloud IP-PBX solutions support a wide range of PSTN and VoIP technologies. Hot Desking, Call Screening, ACD Queues, IVR Auto Attendants, Conference Bridges, CRM Integration, Least Cost Routing and National/Global voice networks, are all deployable as a single unit for leveraging a redundant network. The IP-PBX includes PSTN integration with PRI, BRI and analogue connectivity. The IP-PBX solution also includes a soft-phone with Instant Messaging (IM) and Unified Communication features. The soft-phone integrates with both iOS and Android phones delivering free-inter device IP-PBX calling. The IP-PBX is mostly deployed onsite with client CRM integration.
VxCloud Hosted IP-PBX is creating a new way for clients to utilise the combination of Cloud Networking services and Hosted IP-PBX services. Our clients have the benefit of using internet networking services and real optimised networking features giving the user a good quality of experience. VxCloud Hosted IP-PBX is cost-effective and client CRM integratable. Small to Medium enterprises can upgrade to a great quality IP-Telephony experience at a minimal cost using any network internet services available today.
VxCloud is a VoIP SIP service provider with multiple SIP trunks providing cost-effective voice services. Our VoIP solutions include Layer 4 and 5 switches that cater for a number of VoIP connectivity scenarios. Our unique approach to VoIP through the utilisation of our Cloud Networking and SD-WAN solution provides a quality services and path optimisation ensuring VoIP packets are delivered to their destination over any internet medium including LTE, MPLS, Broadband, Wireless and Fibre. We provide a host of VoIP features that are suited according to client requirements including Quality of Service, Security, High Availability and Integration. All while remaining cost-effective.
VxCloud Unified Communication is scoped for end to end digital communication services that are developed for small to medium enterprises. We are one of the first organisations to deploy a service provider Cloud Networking solution focused on providing end to end managed Unified Communication services. Unified Communication as a Service includes Communication Support, Monitoring, Integration, Presence, VoIP, Video and Branch Office Support. The VxCloud award winning SD-WAN solution supports the availability of data, voice and video at a packet level to make sure the clients required Quality of Experience is achieved. Why choose the VxCloud Unified Communications Solution? A.
Because we include our SD-WAN network to support LTE, Internet, MPLS, ADSL, FTTH, Broadband and Wireless.
O365 Cloud PBX
Excl. PSTN Conf.
- Full O365 Suite
- Full Office Install
- One Drive 1 TB
- Office Online
- Soft Phone
- Cloud PBX
Inc. PSTN Conf.
- Full O365 Suite
- Office Full Installed
- One Drive 1 TB
- Office Online
- Soft Phone
- Cloud PBX
VxCloud O365 Cloud PBX
Small, Medium and Large Enterprise O365 Skype Cloud IP-PBX
O365 Skype Cloud PBX Licensing
VxCloud Skype for Business Cloud PBX is provided using the Cloud Service Provider (CSP) licensing agreement. The solutions is an OPEX model including PSTN integration and digital phones. Cheaper call rates and the ability to centralise the Skype Cloud PBX service creates a cost effective solutions for clients. The ability to add and remove users will reduce TCO and save on expensive telephony resources.
O365 Skype Cloud PBX Features
We have invested much time and effort into testing the O365 Skype Cloud PBX features. Call Control, Call Routing and full scale enterprise PBX features are included in the Skype Cloud PBX. The E5 plan can also include PSTN Conferencing as an additional feature. Skype is supported on iPhone and Android mobile devices. We also can provide Skype-enabled desktop phones from Yealink and Polycom.
O365 Skype Cloud IP-PBX
VxCloud O365 Skype Cloud PBX is a great solution for clients that have already invested in O365 and need to add a Unified Communication solution with PSTN calling. O365 Cloud PBX supports mobile devices for roaming and VoIP calling. Conference rooms can be deployed using the VxCloud Polycom integrated conferencing solution. Clients will benefit from the O365 suite of features integrated into skype for business. A single system to support Unified Communications.
O365 Cloud PBX Call Recording
Our O365 Skype Cloud IP-PBX call recording and compliance tool is designed for enterprise customers that need auditing, logging and detailed call recording. A 360 degree view of customer touch points that allows clients to track how employees handle specific customer situations, interactions and day-to-day activities. Compliance is achieved with capturing and recording, providing encryption, storing information and evaluating the data. All of this is provided in one easy to use client portal.
Small, Medium and Large Enterprise Cloud Connector Edition and PSTN
O365 Cloud PBX PSTN Integration
VxCloud provides 2 versions of the Cloud Connector Edition (CCE) for clients with PSTN licensing included in the E5 license. Both versions of the CCE is hosted in a secure data centre with the aim to provide central hosted Cloud PBX PSTN calling.
VxCloud supports Sonus virtual and appliance based gateways. The major differentiator to other service providers is our integrated Enterprise hosted Cloud IP-PBX. The IP-PBX is used to manage the call trunks and call routing. This allows VxCloud to include both VoIP and PRI Digital PSTN integration.
VxCloud CCE devices can be scaled to include redundancy and HA. The Enterprise IP-PBX is deployed in conjunction with the CCE to create the PSTN integration.
The VxCloud SD-WAN is used as a backbone to allow branch offices to experience Skype for Business Unified Communication. Cloud Voice and Networking to perfection.
Frequently Asked Questions
What is Office 365 Skype for Business Cloud IP-PBX?
Cloud IP-PBX services providers such as Microsoft include softphones and desk phones as part of the telephony service. The following benefits can be achieved by using O365 Skype Cloud IP-PBX systems:
- Savings of 30 - 40% over traditional phone systems
- Elimination of premise based PBX equipment, ending maintenance cost and hassle
- VxCloud SD-WAN integrates voice and data into one network, instead of two
- Powerful PBX feature
- Flexibility in system configuration
- Easy system management from any web browser
- Employees can work from anywhere
- Full enablement of virtual offices, saving on rent, utilities and other expenses
- Take all of your phone system’s features with you for use at home, at the office, or on the road
What are the bandwidth requirements needed to support the VxCloud O365 Cloud IP-PBX?
What is the installation process?
- Clients complete a site survey questionnaire and internet speed test
- Clients can either utilize VxCloud for the Cloud Service Provider licensing or use their current O365 licensing agreements
- Perform assessments and high level O365 Skype Cloud designs including PSTN if required
- Quote provided and signed by client
- Client provides a list of extensions, names, emails and auto-attendant scripts
- Client signs Letter of Agency to port numbers (can occur after install as well)
- VxCloud deployes and customizes the Enterprise IP-PBX and O365 Skype Cloud IP-PBX to meet client requirements.
- Phones are deployed and if required VxCloud will test and configure the clients cabling and internal network
- VxCloud will configure the routers and or SD-WAN to cater for the client requirements.
- Phone install time is scheduled with tech support
- VxCloud provides admin and end-user training via web conference at customer’s convenience. The VxCloud O365 Skype for Business Training is provided onsite and is one of the major differentiators for VxCloud O365 Skype Cloud PBX. The training is user and change control focused. Training can also be customized to include handsets and phone devices.
- For all deployment questions, demos and Cloud IP-PBX solutions phone 087-815-1000 or email firstname.lastname@example.org
How are VoIP minutes used, and how much do they cost?
Per Second Billing
Telkom (Local Calls)
On Net Calls Free
Geographical Numbers 011, 012
R20 Per Month
The client can also benefit from this service by using the VxCloud software phone that is deployed on the IPhones and Android mobile devices. This allows clients to do free O365 Skype Cloud IP-PBX internal company calls and cheaper rates when calling from the softphone to other service providers.
Is Can I keep my existing phone numbers?
Can I have a test account or a trial period?
VxCloud will outline the possible pitfalls and issues that need to be resolved to improve the Cloud hosted IP-PBX service such as networking, POE switches, Bandwidth, Client Expectation and Finalization.
VxCloud can include the Cloud Connector Edition as part of the clients trail period thus allowing the client to experience and end to end Skype for Business solution and PSTN calling.
How do you guarantee high voice quality?
VxCloud is in the unique position to provide this service on any internet medium including ADSL, LTE and Internet Broadband.
Our slogan is “Cloud Networking to Perfection” and we make sure the transmitted packets get to the other side to complete the users Voice, Video and Data.
How can O365 Skype Cloud PBX Benefit my business?
Skype Meeting Broadcast, PSTN Conferencing, Cloud PBX and PSTN Calling Services (VxCloud Cloud Connector – PSTN Integration) — cloud communications to perfection.
Powered by Skype for Business Online Unified communication services are gaining visibility and are now being deployed regularly. Clients can realize substantial savings by eliminating expensive external conference services. Customers can also reduce CAPEX investments and time spent maintaining / upgrading on premise equipment — like legacy PBX or older IP PBX.
Clients also have the full Unified Communication experience from Skype for Business and as the leader in the industry Microsoft Skype for Business is integrated into the all Microsoft productivity products.