Voice Trunk
VxCloud VoIP

Features
Small, Medium and Large Enterprise Onsite IP-PBX
VoIP Savings
VoIP has evolved over time and still has major cost savings when compared to normal PSTN and PRI Telephony Connections. The service is provided over internet and dedicated WAN links. Our OPEX model includes IP Phones, SD-WAN routers, software and Licensing.

VoIP Monitoring
VxCloud includes VoIP monitoring as part of the new SD-WAN Solution. VoIP monitoring will proactively monitor VoIP and client Quality of Experience. The monitoring service paired with the advanced new SD-WAN bandwidth control is a unique and effective VoIP solution. VxCloud can proactively monitor VoIP and apply changes to provide the best quality possible.

VoIP Interconnects
Interconnects are the links that provide connection to all other major services providers to send voice calls. We have multiple VoIP interconnection points that can be used to make sure a call is delivered. Our VoIP interconnects are applied to all clients. We can also host other VoIP service provider SIP accounts by creating SIP Trunks with fast internet connectivity.
VoIP Management
VxCloud will manage VoIP services including logging of calls for voice issues and resolving escalations to service providers such as Telkom, Vodacom, Cell C and MTN. All VoIP calls are logged and we can provide integrated billing systems to track client VoIP calls. Call Detail Records (CDR’s) are recorded for auditing, logging and detailed billing.

Frequently Asked Questions
How does the voice clarity of VoIP compare to traditional telephone?
What is an IP Phone?
What is QoS (Quality of Service) and why is it important?
Quality of service on your router makes sure that lower priority bandwidth like peer to peer file sharing does not interfere with voice conversations by giving it a lower priority. QoS makes sure that enough bandwidth is reserved for VoIP conversations, and it gives that conversation higher priority. In a business environment, QoS is a good idea because of the large number of applications sharing the Internet connection with VoIP. VxCloud also introduces what is called Quality of Experience (QoE). This shows the clients VoIP experience and with bandwidth, packet routing can also ensure that call quality is higher.
Can I keep my existing phone numbers?
Can I have a test account or a trial period?
VxCloud will outline the possible pitfalls and issues that need to be resolved to improve the Cloud hosted IP-PBX services such as networking, POE switches, Bandwidth, Client expectation and finalisation.
How do you guarantee high voice quality?
VxCloud is in the unique position to provide this service on any internet medium including ADSL, LTE and Internet Broadband.
Our slogan is “Cloud Networking to Perfection” and we make sure the transmitted packets get to the other side to complete the users Voice, Video and Data.